Expert Ductless Mini-Split Installation in Spokane, Wa

Google won't let you review a business more than once, but I wish it would. So, I'm going to include multiple reviews in this. I worked with Hurliman Heating from start to finish on a full Furnace and AC replacement that was complicated by a Home Warranty Plan. It began as a repair but ended in a completely new system.

Everyone I dealt with was so wonderful and kind. I called in so much that Noel, the secretary, came to recognize my number and greet me by name. Shauna, the office manager, was also very kind and efficient. She really went the extra mile to help me deal with my Home Warranty Company. Both Noel and Shauna were always very polite and kind no matter how many times I called. Austin, the service manager, also took the time to explain to me (a first-time homeowner) how my furnace and AC are related. He talked to me for about 30 minutes outside of business hours and explained why new parts were taking 2 to 4 weeks to arrive, which was very helpful and helped me make the decision to go with a full replacement vs continuing to repair our 21 year old system, which was my Home Warranty's goal.

Daniel H, a technician, came out to my home multiple times to diagnose issues with both my furnace, AC, and fireplace. He was always very kind, patient, and efficient. Every time he came out, he explained to me what he was doing, and he did a great job. I learned quite a bit from Dan, and I feel like a more knowledgeable homeowner because of him. Dan really is such a gem.

Chris, the comfort adviser, came out to quote me for a new system. He was very inviting and easy to talk to. I got an initial quote from Hurliman and then multiple quotes afterward. Hurliman ended up price matching a lower qoute. I ultimately decided on working with them for the replacement because of how kind and responsive their whole team was. Everyone, I spoke to, which ended up being half their office was very knowledgeable, kind, and patient, but Noel, Shauna, and Dan, who I dealt with very much were really the difference makers for me.

Finally, Sean and Eric came today to install both the Furnace and AC. They did a great install. They were friendly, polite, and very knowledgeable. Both of them answered every question I had and were very responsive to my concerns. Eric explained to me the benefits of 2 different types of thermostats and helped me choose which would be best for our home.

Also, I wanted some of the pipes to run differently so that I could enclose the new furnace and create a mechanical room. Those discussions didn't make it into the notes for the job, but that was no problem for Sean. Without batting a lash, he explained to me how he could do it. I inspected the new layout of the pipes with him afterward, and he really did a beautiful job. The whole system looks much cleaner and more organized than it did before. I can now safely enclose our furnace and make the basement a safer place for my kids.

Sean and Eric never seemed rushed or in a hurry and worked very methodically and calmly. Considering it was a major installation, the process was really painless for me. After the installation, Sean went over the system with me and did a great job explaining it.

I would highly recommend working with Hurliman. They've got a kind, patient, knowledgeable, and very skilled team.

Anthony G was so helpful and professional, we installed our diy minisplit and had a few issues but Anthony from Hurliman was able to get us squared away and fixed our minisplit!! We are so happy with his work thanks again!

I've had a few HVAC companies help out over the years. Both good and bad experiences and many charge you for things or services that are questionable.

Eric from Hurliman was hands down the most honest, knowledgeable and efficient tech I've ever met. A truly great soul and company to work with. Thank you for your fast service and help getting everything back up.

Anthony came and quickly diagnosed why our 2nd zone heat pump was not working. Shortly thereafter our system was up and running. He was thorough in explaining the issue and in terms we could understand. We highly recommend Anthony and Hurliman for your heating and cooling needs. We will be using them for all our future needs.

Dan was a very professional technician and tuned up my A.C. quickly. He was in and out in no time. Great customer service. Thanks again, Hurliman.

Our technicians Sean and Ray were amazing! They were very professional, kind and answered all my questions. I really appreciate the hard work they put in! Truly a 5 start experience!