Privacy Policy

Hurliman HVAC, LLC (“Hurliman Heating & Air Conditioning,” “Hurliman,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.hurlimanheating.com, use our services, or communicate with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information:

  • Personal Information: Name, phone number, email address, mailing address, and payment details provided when booking services, requesting quotes, or contacting us.

  • Non-Personal Information: Domain name, IP address, browser type, operating system, referral source, and which of our web pages you access. This information does not reveal personal identity but helps us analyze traffic and improve the website.

  • Service Information: Details about requested services, appointments, or equipment installed.

  • Communication Data: Information you provide in phone calls, text messages, or emails with us.

  • Marketing Communications: If you provide your contact details, we may send you promotional messages about specials, new services, or policy updates.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our HVAC services.

  • Fulfill customer requests and provide support.

  • Send appointment reminders, service updates, and account notifications.

  • Send promotional offers and marketing messages (when you have opted in).

  • Analyze website usage to improve site performance and user experience.

  • Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or share your personal data — including phone numbers — with third parties for marketing purposes. We may share information only with:

  • Service Providers who perform business functions on our behalf (e.g., payment processors, scheduling systems).

  • Legal Authorities when required to comply with laws or legal processes.

4. Your Privacy Choices

  • You may opt out of promotional emails or text messages at any time by following the unsubscribe or opt-out instructions. To stop receiving text messages, reply STOP at any time. To stop receiving emails, click the unsubscribe link at the bottom of the email.

  • You may request access to, correction of, or deletion of your personal information by contacting us at office@hurlimanheating.com.

5. Data Security

We use reasonable security measures to protect your personal data. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

7. Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to this Privacy Policy, we will post the updated version here with a new “Last Updated” date.

 

Messaging Terms & Conditions

By providing your phone number and opting in to receive messages from Hurliman HVAC, LLC (“Hurliman Heating & Air Conditioning,” “we,” “our,” or “us”), you agree to the following terms and conditions:

1. Message Types

You may receive informational and promotional text messages from Hurliman, including but not limited to:

  • Appointment reminders

  • Account notifications

  • Service updates

  • Special promotions and offers

2. Message Frequency

Message frequency varies.

3. Charges and Carriers

Message and data rates may apply. Your mobile carrier is not responsible for delayed or undelivered messages.

4. Customer Support

5. Opt-Out Instructions

You may opt out at any time by replying STOP to any message. After you send STOP, we will confirm your unsubscribe status. You will no longer receive messages from us unless you re-enroll.

6. Privacy

We value your privacy. Please see our full Privacy Policy for details on how we handle your data.

7. Eligibility

You must be at least 18 years old or have parental/guardian consent to opt in to receive text messages from us.

8. Changes to Messaging Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: office@hurlimanheating.com

  • Phone: (509) 891-5110

  • Mail: Attn: Privacy Officer, Hurliman HVAC, LLC, 515 S Dishman Mica Rd., Spokane Valley, WA 99206

What Makes Hurliman Heating & Air Conditioning Different?

Reliable HVAC Professionals with Over 65+ Years of Experience.
Proudly Serving the Residents of Spokane Valley and Surrounding Areas
Our Genuine Care for Your Comfort

Delivering professional service with genuine care is what sets our business apart. Our commitment goes beyond maintaining our stellar reputation; we're driven by the belief that comfort should be affordable.

Our Top-Quality Service

When you choose Hurliman Heating & Air Conditioning for HVAC installation, repair, maintenance, or inspection, you get a solution designed to last. We're dedicated to delivering the excellent service you want to share with friends and family.

Our Seasoned Experience

For over 66 years, we've been providing top-notch heating and air conditioning services. This legacy has allowed us to develop a robust system for consistently exceeding customer expectations with cost-effective solutions.

If you are ready to start your service, please call us today 509-891-5110
If you are ready to start your service, please call us today
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